1. Makai Promotions return policy is
the following: If at any time during the first
30
(thirty)
days, you are unsatisfied
with your Aussie Dog products, simply return the unworn footwear for replacement or reimbursement
of your order. The boots must be in
"new" unworn condition however. There
is a $6 restocking charge on items returned for credit or for size or color
exchange.. There is a $8
shipping charge for exchanges sent within the continental US for any other reason than shipper error.
Gift exchanges?
No
problem, but we must be able to identify the original purchaser of the item in
our database. If there are any
manufacturer defects,
they will be replaced or repaired during the first year.
2. Most of the Aussie Dog customers wear
their sheepskin boots and footwear without socks.
A. They are designed and made to be worn without socks.
B. Socks will inhibit the natural function of the sheepskin.
C. The fleece lining wicks the moisture from the feet to the outside.
3. Aussie Dog Boots and Footwear are made
from the finest lambskin available. Lambskin is a more garment grade material
and will stretch some. They are lined with 5/8" lambs wool fleece
which will compact and form to your foot. That's partly what makes them so comfortable,
they form to your feet for a most comfortable and perfect
fit.
4. Sheepskin will absorb water unless
sprayed with our waterproof
spray.
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A. However when wet, they are still warm.
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B. When sprayed with the Aussie Dog Waterproofing Spray, they will repel water and still
breathe.
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5. Aussie Dogs can be washed, use
mild soap and cool water. Scrub them with hands and soft brush. Dry them
away from any heat source and keep them out of the sun.
6. Aussie Dogs are manufactured
using only the best Marino lambskins and are
warehoused in San Clemente, California. All the Boots and Shoes have cowhide
re-enforced toes and heels.
7. Sizes are unisex and all boots
and footwear are marked accordingly. (Men's
size 6 = Women's size 7) Boot
heights range from 13½ " to 14½" tall for the tall boot 9" to
11" for the short boot.
8. Aussie Dog boots and footwear
only come is even sizes. If you wear a half size i.e..
8- 1/2, go up to Size 9. The boots
and shoes are cut tight and will form to your
feet.
9. If you are ordering from outside
the United States and have a different sizing system, no
problem, we can make the conversion for you. (Example, European size39
= Men's 7 or Women's 8).
10. If you are really unsure about your
foot size, FAX an outline of your foot to (800) 569-1254 and we will make sure that you really get sized right.
If calling from outside the US, please FAX to (949) 240-0362.
11. All Aussie Dogs Boots,
except for the kid's boots, have removable and replaceable fleece insoles giving
you a couple of advantages. You can take the inner sole out and wash
it without having to wash the entire boot. You can replace the inner
sole when they wear out, making your boots last longer. If you use
orthotics or arch support, then
replace the inner sole and be on your way. You may purchase new inner soles
at any time.
12. Aussie Dogs warranty
the products
for a year against defects in material and workmanship. If there is something wrong with the footwear, they will be
replaced, or repaired.
They cannot warranty wear and tear.
13. We ship within 36 hours over 95% of
the time, Saturday and Sunday and holidays excluded only
because shipping companies are closed.
14.. Makai Promotions has sold thousands
of pairs of fine Aussie Dog Boots and Footwear since 1996 and Aussie Dogs are
our only line of footwear, we specialize!.
15. If you still have some unanswered
questions,
e-mail
us or phone
1-800-569-1254, or FAX (949) 240-0362 and we will get them answered for you